Legal
Privacy Policy
Effective date: 17 September 2026
Introduction and Scope
This privacy policy explains how Card Village Daylesford collects, uses, and protects personal information when you visit our website, enquire about offline poker, book poker nights or private poker, or make restaurant reservations. We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs).
This policy applies to all interactions with cardvillagedaylesford.com and our venue at 2 Burke Square, Daylesford VIC 3460, Australia.
Scope of Policy
This policy covers personal information collected through our website, phone enquiries, email correspondence, and in-person interactions at our poker room, card lounge, and restaurant.
- Includes information provided when booking poker tables, enquiring about poker nights, or making dining reservations.
- Does not cover third-party websites linked from our site.
- We do not collect information related to online poker or remote play.
Information We Collect
Information You Provide
We collect personal information you voluntarily provide when you make a reservation, enquire about poker nights or private poker, or contact us.
- Name, email address, phone number
- Details of your poker or dining enquiry, such as preferred date and number of guests
- Any other information you choose to include in your message
Information Collected Automatically
When you visit our website, we automatically collect certain technical information through cookies and similar technologies.
- IP address, browser type, device information
- Pages visited, time spent on site, referring URLs
- Cookie data as described in our Cookie Policy
Information from Third Parties
We may receive information about you from third-party booking platforms or social media if you interact with us through those channels.
- Booking platform data when you reserve a poker table or restaurant table
- Social media profile information if you contact us via social platforms
How We Use Your Information
Primary Uses
We use your personal information to respond to enquiries, manage bookings for poker nights and private poker, and provide restaurant services.
- Processing reservations for poker tables and dining
- Communicating with you about your booking or enquiry
- Improving our website and services
- Complying with legal obligations
Marketing Communications
With your consent, we may send you promotional emails about upcoming poker events or restaurant offers. You can opt out at any time using the unsubscribe link in emails. We do not sell your personal information to third parties.
Data Retention and Security
Retention Period
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
- Booking and enquiry data retained for a reasonable period to manage services and legal obligations.
- Marketing data retained until you withdraw consent.
Security Measures
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure.
- Encryption of data in transit
- Access controls for staff
- Regular review of security practices
Your Rights and Choices
Access and Correction
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate. Contact us using the details below to make a request. We will respond within a reasonable timeframe as required by law.
Opt-Out and Deletion
You may opt out of marketing communications at any time and request deletion of your personal information where legally permissible. Use the unsubscribe link in emails or contact us directly. Deletion requests will be assessed in accordance with legal obligations.
Changes to This Policy
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The effective date at the top of this page will be updated accordingly. We encourage you to review this policy periodically.
Contact Us
Privacy Contact Information
If you have any questions or concerns about this privacy policy or our data practices, please contact us.
- Email: [email protected]
- Phone: +61 3 5304 7826
- Address: 2 Burke Square, Daylesford VIC 3460, Australia